IranAir’s customer service is also some way from being a model of brisk 21-century efficiency. Every stage of our booking, confirmation and check-in is handled with truly fabulous incompetence — if Iran’s inflammatory nuclear programme is run like Iran’s state airline, the day that Ahmaninejad fulfils his threat to wipe Israel off the map could be a bad one for Poland.
— Andrew Mueller in Monocle
Posted May 3, 2007 at 7:36pm
